Leveraging expertise to overcome workplace challenges

Over the years, our team has worked with a broad range of organisations and has a good understanding of the challenges they face, and the solutions adopted to overcome them.

Common issues we are helping our clients address:

Understanding / embracing Activity Based Working (ABW), Hybrid working and other flexible work practices.
Creating an attractive in-office experience, while optimising property portfolios
Understanding / encouraging a return-to-the-workplace
Supporting increased in-person + remote collaboration
Supporting headcount fluctuation / rapid growth
Supporting an increasingly diverse mix of workstyles / business processes
Amplifying engagement & performance

Strategy.

When it comes to developing a workplace strategy, our approach is clear

Our High-Performance Workplace Framework takes a whole-of-business approach, expertly supporting you through the process of defining a dynamic, innovative and practical workplace strategy that will ultimately contribute to improving business performance.

Leveraging our deep expertise and human-centred approach, your workplace strategy will be:

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Strategic Advisory

Workplace strategy [ABW EXPERT]

Future space predictions
Building appraisal/ evaluations
Property due diligence
Guidelines and peer reviews
Coaching and training sessions

Developed via a proven, best-practice, and robust process
Grounded in research and engagement, designed to build consensus
Delivered with expert guidance and analysis, by a team with global experience
Innovative and will help you to stretch your thinking
Focused on improving the experience, engagement and performance of your people.

Insight.

Take the guess-work out of forecasting space requirements with advice grounded in research and insight.

Forecasting future office occupancy, particularly in hybrid working environments, involves a combination of qualitative and quantitative analysis along with expert analysis

We help our clients make informed and effective strategic decisions by defining the right questions to investigate:

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Research & Insight

Industry research
Industry Insight events
Quantitative & Qualitative research
Workplace Performance Surveys
Time Utilisation, Observation Studies
Benchmarking & best practise insight

How can our workplace be a desired destination for our people? What motivates their choices about where to work?
How might we create an attractive in-office experience while optimising space efficiency?
What do our attendance rates, occupancy and space utilisation patterns look like?
How have our workstyles evolved over the systemic changes of the last few years?
How might our space size requirements change over time?

Change.

Structure and guidance for embedding sustainable, transformational change

A new workplace involves a shift in physical, cultural, and behavioral norms. People experience change in different ways, for some it can cause stress, confusion or anxiety; others experience energy and excitement.

Mitigate potential disruptions, with a change management program focused on preparing your people – the single greatest asset to any organization, with the knowledge and resources needed to adapt and thrive in the new environment.

Our framework provides structure and guidance through five key stages:

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Change Management

Current state diagnostics
Change roadmap & playbook
Communications strategy
Facilitation and engagement
Transition planning
Coaching and training

INSPIRE. Communicating the benefits; establishing stakeholder groups; develop playbook; and agree engagement approach.
ENGAGE. Building awareness; identify change agents; collect pre-move data for comparison; communication and space etiquette protocols.
INFORM. Provide the knowledge and recourses required to adopt change; conduct temperature checks to monitor preparedness.
SUPPORT. Ensure a smooth transition, help stakeholders to resolve problems, reinforce etiquette protocols for success.
EVALUATE. Investigate understanding and acceptance of the change; identify areas of focus for further support.

Partner with our specialists who come from a background of leading some of the most transformative and innovative workplace projects in the country.

IAG

Sydney, NSW. 29,000 sqm

Chevron

Perth, WA. 45,000 sqm

Energy Australia

Melbourne, VIC. 21,000 sqm

We’d love to hear from you

Let’s transform your workplace experience into a powerful tool for business success. Contact Contour Strategy and discover how our strategic approach and insight can help you thrive.